A Private Client Experience
Whatever you need, whenever you need it.
A global hotel chain nailed the private client experience with their slogan, Whatever/Whenever. We believe that’s what a truly exceptional client experience should be—because service is all about people, and to us, it’s about two types of people: our clients and our advisors.
Our mission statement is simple:
To create peace of mind and build enduring relationships.
We’ve designed Wellington-Altus to have everything we saw was missing from other institutions. All our advisors are equity partners, our entire platform is transparent and technologically forward, and our infrastructure is built to accommodate the holistic wealth model."
Todd Degelman, Vice-Chairman & Founder, Senior Investment Advisor
Investments, insurance and financial plans are essentially intangible products. You can’t touch them or feel them. Yet judgments about them are made on the basis of the relationship between you and your Wealth Advisor.
Our job, then, is to get to know the people and families who we serve as clients. Once we begin to truly understand your needs, circumstances and goals, we purposefully and methodically build a team of expertise around you and your portfolio. These experienced specialists are locally based, so they’re right here in your community. Teams may consist of financial planners, wealth strategists, portfolio managers and more, usually five to seven people who are dedicated to you as our client. The team’s job is to deliver the full power of Wellington-Altus Private Wealth in a highly customized way.
We believe today’s clients are smart—armed with data, information and access to knowledge. The winning companies, especially in highly competitive industries like wealth management, will be the ones who can understand and anticipate what their clients really want.
Armed with forward-thinking solutions and an unparalleled customer experience, Wellington-Altus Private Wealth aims to deliver what can only be considered a true Private Client Experience.