Client Support

Forward-thinking solutions and an unparalleled customer experience.

"

I love being a part of a team that genuinely works towards making a difference in people’s lives.

"

Frank Mauro | B.Comm, Founder & Senior Vice-President

Online Account Access

"

We’ve designed Wellington-Altus to have everything we saw was missing from other institutions. All our advisors are equity partners, our entire platform is transparent and technologically forward, and our infrastructure is built to accommodate the holistic wealth model.

"

Todd Degelman
Todd Degelman, Vice-Chairman & Founder, Senior Investment Advisor

Having problems viewing your account online or resetting your password?

Your Wealth Advisor will be happy to help you. If you don’t have your Wealth Advisor’s contact information handy, you can find it easily with our Find an Advisor tool.


If you’d like to subscribe to our Online Account Access service, which provides you with electronic access to your account details and timely information, your Wealth Advisor would be pleased to assist you.


All Other Inquiries

For all other inquiries, please email us at Client.Support@wprivate.ca

Please note that this email is checked Monday to Friday, from 9am to 5pm EST.