Client Support

Forward-thinking solutions and an unparalleled customer experience.

"

When it comes to building and preserving your wealth, you need to work with someone you can trust. Find someone who understands your situation and goals.

" - Elaine Knotek-Holmes | Founder & Senior Vice-President

Online Account Access

"

Every client is unique and that’s why they come first. Not sales, not targets and not profitability minimums could take their place

"

Shaun Hauser
Founder, President & Chief Operating Officer

Having problems viewing your account online or resetting your password?

Your Wealth Advisor will be happy to help you. If you don’t have your Wealth Advisor’s contact information handy, you can find it easily with our Find an Advisor tool.


If you’d like to subscribe to our Online Account Access service, which provides you with electronic access to your account details and timely information, your Wealth Advisor would be pleased to assist you.


All Other Inquiries

For all other inquiries, please email us at Client.Support@wprivate.ca

Please note that this email is checked Monday to Friday, from 9am to 5pm EST.