Susan Chan

Susan is a senior financial services leader with more than two decades of experience spanning compliance, supervision, operations, and audit. She is recognized for building high‑performing teams, strengthening regulatory frameworks, and driving operational excellence across national organizations.

As Chief Compliance Officer for Wellington-Altus Private Wealth, Susan oversees compliance supervision and analysis for our Private Wealth advisory practices, along with marketing compliance and managed accounts, while advancing a pragmatic, risk‑aware compliance culture.

Previously, Susan currently served as Director of Compliance at Mackenzie Financial Corporation, where she led a team overseeing fund activities and regulatory obligations. She also held multiple leadership roles at Scotiabank, including Director of Specialized Supervision and Director of National Supervision, where she implemented Client Focused Reforms and enhanced supervisory programs. Her earlier experience included management and supervisory roles at HollisWealth, Manulife Securities, and HSBC InvestDirect.

Susan holds a Bachelor of Arts (Honours) degree from the University of Toronto with a double major in Economics and Music and has completed extensive industry licensing and leadership training.